Connected experience
Give clients real-time visibility of their OH programme — live case tracking, customisable MI dashboards, SLA reporting, and self-managed access across every site.
Referral · J. Donnelly
Manchester · updated 2 minutes ago
Live status and SLA performance — no chasing emails.
Real-time case tracking
Live referral status, visible to the client — the update is always there before they think to ask.
See it in a demoUpdated 2 minutes ago — no chasing required.
MI dashboards
Fully customisable dashboards built around the metrics that matter to each client — live, not last month's export.
See it in a demoOpen cases
Avg turnaround
Referrals this month
SLA performance reporting
Live tracking against agreed turnaround times — clients see performance against SLA as it happens, not at the quarterly review.
See it in a demoThe same live numbers your OH team sees — no monthly PDF.
Role-based access
Clients create logins and control permissions for their own team — joiners, leavers and role changes handled without raising a ticket.
See it in a demoHR lead
Site manager
View case statusBook appointmentsDownload reportsManage usersYour client’s own admins manage their team — no tickets to you.
Multi-site management
One portal covering all sites, departments and employer groups — however your clients are structured.
See it in a demo- Manchester12 cases
- Leeds8 cases
- Glasgow3 cases
“Any update?”, or a portal that already knows
Real-time case tracking and live dashboards give clients the answer before they have to ask — scoped by role, across every site.
- Live referral status the moment it changes — scoped to each client
- Dashboards shaped around the metrics each client cares about
- SLA performance always visible, never last month's PDF
J. Donnelly
Management referral · Driver
Report due Friday
Updated 2 min agoNotify me on every status change — no chasing required.
What it changes
Illustrative outcomes teams see when this part of Ally is doing the work.
- Zerochasing emails — case status is live, always
- LiveSLA performance, visible to you and your clients
- Oneportal across every site, department and group
Illustrative figures based on typical time savings; actual results vary by workflow and case mix.
Connected experience questions
Common questions about this part of Ally. Can't find what you're looking for? Book a demo and ask us directly.
The live status of their own cases, their dashboards, and their SLA performance — scoped by role-based access. Clinical detail stays consent-gated: a manager sees where a case is, not what was said in the consultation.
Yes. Clients create logins and control permissions for their own team — so joiners, leavers, and role changes on their side don't have to come through you.
Yes. One portal covers all sites, departments and employer groups, with access and reporting scoped to each — so a group HR director and a single-site manager each see exactly their slice.
Fully customisable. Each client's dashboards are built around the metrics that matter to them, drawing on live case data — not a fixed template or a monthly export.
The rest of the platform
Intake and referrals
Receive, triage and action every referral.
Appointments
Schedule, manage and optimise every clinic.
Clinical intelligence
Tools that support clinicians to deliver faster, more consistent care.
Operational engine
Remove manual work from every part of the service.
Employee health
Give employees ownership of their own health.
Governance and compliance
Stay clinically accountable and audit-ready.
Commercial intelligence
See the whole business in plain language.
See Ally in action
Book a demo to see how Ally supports more efficient workflows, clearer insights, and reduced manual workload.